Terms and Conditions

Mershall Store is accessible online, compatible with all supported browsers.

It provides you with the content and services available on the Site in accordance with the following terms and conditions, our Privacy Policy, and its own terms and conditions and policies.

Your access to or use of the site constitutes an acknowledgment by you that you have read and understood these terms and conditions and agree to be fully and unconditionally bound by them.

Intellectual property:

We grant you a personal, non-transferable, transferable, revocable authority to use the software we make available to you as part of the Website, for the sole purpose of enabling you to use and enjoy the benefits of our Services, as established by Mershall and in the manner permitted by the Terms and Conditions.

The Intellectual Property and all other material displayed on our Website may be accessed, viewed, downloaded and printed for personal, non-commercial use only as expressly authorized by Mershall or its third party licensors.

but (i) provided that you do not modify or alter the intellectual property in any way, and (ii) you do not offer or make available the intellectual property to any third party as a form of trade. You will not acquire any copyright, trademark or other proprietary right whatsoever in connection with the intellectual property. No license, right or interest in any materials or software shall vest in you as an effect of your use of this website or your access to, viewing, downloading or printing of the intellectual property.

You may not copy (except as set forth above), publish, broadcast, distribute, display, modify, create derivative works from, sell, engage in any sale or otherwise exploit any of the Intellectual Property Materials or from our Website; either in whole or in part. Intellectual property may only be used as a shopping resource. Any other use of intellectual property, including copying, modifying, distributing, broadcasting, republishing, displaying or performing it, is strictly prohibited.

Mershall may provide content owned by third parties (“Third Party Content”) or links to third party websites (“Third Party Sites”) as a service to those interested in this information. Al-Hussein TopUp Mershall does not monitor any third-party content or third-party websites, does not endorse their content and has no control over it, and the inclusion of links to third-party content or third-party websites does not imply any association or relationship between Mershall and related third parties.

Mershall does not warrant or represent the accuracy or completeness of any third party content or any third party websites and does not endorse their accuracy or completeness. Mershall is not responsible for updating or reviewing third party content or third party websites. YOUR USE OF THIRD PARTY CONTENT AND THIRD PARTY SITES IS AT YOUR OWN RISK. Third-Party Content, including third-party content users' comments received by Mershall, does not necessarily reflect Mershall's own views. In light of the foregoing, Mershall will not be responsible for any reason whatsoever for Third-Party Content and/or Third-Party Sites, including Without limitation, the provision of external sources, content, commercial advertisements, products or services, or any other information or data available on the Website or from external sources.

Sale terms:

1- Eligibility:

The purchase of Products through the Website is restricted to parties who can legally enter into contracts on the Internet in accordance with the Laws of Mershall.

In order to make purchases on the Website, you must provide your personal data, including your real name and surname, valid mobile phone number, valid email address, payment details, valid billing address and other requested information as scheduled. You represent and warrant that the payment details you provide are valid, complete and correct, and you confirm that you are the person referred to in the billing information provided.

The Website is only available to persons who meet Mershall's conditions of eligibility and electronic payment, those who hold a valid credit card issued by a bank acceptable to Mershall, and those who have authorized us to charge their credit cards for the total price value of the Products they purchase, including any Taxes or delivery charges, if any. Products purchased are for personal use and as a gift only, and may not be resold or used for commercial purposes or for any other commercial gain. Mershall reserves the right to place limits on multiple quantities of an item, which are shipped to one particular customer or address.

When you order a Product(s), you expressly authorize Mershall to verify credit and to transfer, send or obtain your credit card information or credit reporting information (including any updated information) to or from third parties to authenticate your identity and verify Validate your credit card and to obtain the initial authorization to use the card and to authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of performing necessary anti-fraud checks, and that such personal information may be disclosed to a credit reference or anti-fraud agency, which may keep a record of that information.

2- Products order:

Products available on the Website, including any samples or gifts with purchases that Mershall may offer to you, are for personal use or gifts only. You may not sell or resell any Products you purchase or otherwise obtain from Mershall.

Products offered for sale on the Website are subject to acceptance and availability. If, for any reason, after placing an order for a product(s), we are unable to supply a particular product, we will inform you as soon as possible and cancel your order in full.

All applications are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in product or pricing information, or because we are unable to obtain authorization to charge the price, because there are delivery restrictions that apply to a particular piece, or because The part ordered does not meet our quality control standards and is being recalled, or because you do not meet the eligibility criteria set out in the Terms and Conditions or because of any other issue we discover.

Marshall will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period.

Once your order has been placed, you will receive an email with your order details. This email is not an acceptance of your request, but rather a confirmation that we have received your request.

One of our agents will contact you to confirm your order and in the event that our agent cannot reach you on the number you provided when registering, you will receive an email asking you to respond to confirm your order, and even if there is no confirmation, the initial order will also be processed.

In the event that the order is not canceled, the acceptance of your order will be completed when we finish filling it out, and at this moment you will receive a second email to confirm that your order has been accepted and sent, and accordingly, the sales contract is concluded at Mershall at the moment of approval, and the language of the contract will be Arabic . Neither the authority of the third-party payment processor that we use nor the carrier we nominate has to accept an order on Mershall's behalf.

We may refuse to process a Transaction for any reason and may refuse to send to anyone at any time in our sole and absolute discretion, and we will not be liable to you or any third party for any product, including any samples or gifts with purchases, taken away by us, from the Website, whether this product is sold or not, and we have no responsibility for our deletion, testing, auditing or editing of any material or content on the Website, our refusal to process a transaction, or the invalidation or suspension of any transaction after initiation of a transaction processing.

We make every effort to ensure that all details on the Website are accurate, however from time to time we may discover an error in the pricing of Products. If we discover an error in the price of a product included in your order, we will inform you as soon as possible. We will not be obligated to accept or fulfill an order for a product that was advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. In the event that you order a product with the wrong price, we will send you an email or call you to inform you that we have not accepted your order or that your order has been cancelled, and if you have already paid for the product(s), we will refund the full amount as soon as we can in it.

By confirming your purchase at the end of processing the order, you agree to accept and pay the full amount due for the product(s) as set out in your order, including any delivery charges applicable to such order.


3- Prices and Payment Policy:

Prices include VAT applicable on the day of ordering. Any change in the applicable value-added tax rate will be automatically reflected in the price of the products Mershal offers for sale on its website.

Value added tax:

Prices include VAT applicable on the day you place your order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by Mershall via its website.

4- Delivery:

Products will be delivered by Mershall Store, and at our discretion, your order is expected to arrive within two (2) to seven (4) business days starting from the day your order is confirmed by email depending on your region.

Miscellaneous provisions:

We reserve the right to modify these terms and conditions at any time without notice to you. Any modifications to these terms and conditions will be effective once they are posted on our website. Your continued use of the Website after such change constitutes your agreement to be bound by the revised Terms and Conditions. Please read and review the Terms and Conditions again and again.

These Terms and Conditions constitute the entire legal agreement between you and Mershall, and govern your use of the Website and all services and products available on it, and completely supersede any prior agreements between you and Mershall with respect to the same purpose.

You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and Mershall may stop providing the Services (or any features included in them) to you or users.

You understand that Mershall grants the operators of public search engines permission to use spiders to copy material from the Site for the sole purpose of creating publicly available search indicators that include the material, and Mershall reserves the right to revoke these exceptions, either generally or in specific cases.

You understand and understand that you are solely responsible (and that Mershall has no liability to you or any third party) for any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage which Mershall may suffer) of any such breach.

These terms and conditions are subject to the laws of Marshall, and all disputes arising from the enforcement of these terms and conditions are subject to the exclusive jurisdiction of the electronic courts.

Your rights are with us.

If you have any questions about the terms and conditions or any aspect of your order, please contact us at info@mirshall.com

Delivery charges, if any, will be added to the product prices and will be shown in your local currency separately on the order form during the payment check and review process.

If no one is available to receive your order, you will have the option to arrange an alternative delivery date or obtain additional information about receiving your order from the delivery company, and if you cannot receive your order in the second delivery attempt, you may have to pay an additional delivery fee for any further delivery attempt .

Orders are delivered from Saturday to Thursday, excluding Friday and public holidays.

5- Cancellation, Returns and Replacement Policy:

At Mershal, our goal is to ensure that our customers are satisfied with their purchases from us, and for the sake of your safety, Mershal does not allow the return or replacement of its products, except for the products that arrive to you damaged only.


We understand that sometimes you may change your mind about a purchase. If you change your mind before receiving your order, simply call our Customer Service at 00967711113426 to cancel your order, and we will do our best to cancel it provided your order has not already been fulfilled. If this happens, we will treat the cancellation as a return. In any case, you can always contact our customer service, they will be happy to assist you.